Cirro Password Types
Cirro provides four account password combinations.
|Standard||Standard user password. You can set your user security policy (SQL) with SQL commands.||password|
|One Time Password||Time limited One Time Password generated with a system-issued QR code added to an Authenticator application such as Google Authenticator||totp|
|Combined Standard password & one-time password||A combination of the above.||both|
|Two Factor Authentication||Can be applied to any combination of the above. The system uses either Duo or Saaspass to push a notification to the account holder’s device (usually a smartphone or tablet) Two-Factor Authentication is set up with the ADD AUTHENTICATION SQL commands.||Duo (or) Saaspass|
Reset password after login
Open your user profile to reset your own password.
Cirro New User Account or Password Reset
You’ll receive an email with a temporary password which you’ll need to change on first login. You may also receive a QR code to set up an authenticator application like Google Authenticator, Duo or Saaspass.
You’ll need to contact your systems administrator if you’ve forgotten your password. They’ll follow these instructions to reset the password for you.
Reset password with SQL
Use the ALTER_USER command to change user passwords in your sql client. You’ll need the Alter User permission.
Root user password reset
The Root user password is set at installation time. Follow these instructions to reset it.