Login to Cirro with your Cirro account, or an LDAP or Azure AD account.

Cirro Users - first time login/password reset

You’ll receive an email message from Cirro when your user account is created or when you receive a password reset.

It contains:

  • Your Cirro user ID - the name you use to login with.

  • A temporary password - Use this then enter your own password. this can only be used once, and immediately after you’re prompted to enter your own password.

  • A link to the Cirro One Time Password QR code (if set up).

  • A link to the selected Two-Factor Authentication code (if set up).

  • The dates your account is valid.

Reset Password

  • Login to Cirro using your username and the temporary password from the email.

  • Then enter the temporary password and new password on the confirmation screen.

  • Click Ok.

Now login using your new password.


Username: MyCirroAccount
Password: MyC1rroPassw0rd

User Account has Timed One-Time Password

If you’re issued a Timed One-Time Password (TOTP), you’ll also need to set-up an Authenticator App like Google Authenticator, Microsoft Authenticator, Duo or Saaspass. These are all available on Apple and Android app stores.

  • Open your computer and the Cirro account email.

  • Click the email link - this opens a browser with the QR code.

  • Now open your authenticator app (e.g., Google Authenticator, Microsoft Authenticator, Duo, Saaspass).

  • Add a new QR code in the app then scan the code from the email message.

After setup, the authenticator app generates a time-limited unique six-digit password you can use as your login password, or append it to the end of your standard password.

Now login using your new password.

Password Type Example
Only Timed One-Time Password 123456
Standard and TOTP combination MyStandardP4ssw0rd123456

Two-Factor Authentication ### {#2fa}

Follow these instructions to set-up Two-Factor Authentication apps.

When you login to Cirro you’ll receive a notification from these apps. Confirm the message to complete the login.

LDAP or Azure AD Users

LDAP or Azure AD users need to login to your Cirro web interface to register their accounts.

You’ll need to include the Cirro Timed One-Time password, Duo or Saaspass two-factor authentication if these have been setup.

Registration

  • Open your Cirro server web interface, then enter your Azure or LDAP username and password then click Login

  • If prompted, scan the displayed QR code into your authentication app. This generates a timed six digit passcode to add to your standard password when you login next.

First time login

Login to Cirro’s web interface or through a sql client using your Azure AD, LDAP or Active Directory account details.

If you’ve been issued a Cirro Timed One-Time Password, append this to the end of your standard password.

For example, for an authenticator code 123456, enter:


UserID: MyLDAPUser

Password: MyLDAPPassword123456

Login with a SQL Client

When you want to login to Cirro, either through the application web interface or through a sql client, you must enter the password in the correct form.

Password type Description Example
Standard A standard password is a mix of text and numbers, determined by the user. myC1rr0Password
Cirro Timed One-Time Password A Cirro Timed One-Time Password is a six digit self-expiring code generated by an authenticator app such as Google Authenticator and based on a Cirro QR code generated by the application. 495867
Standard and Timed One-Time Password Used in the form StandardPasswordNNNNNN myC1rr0Password495867
Standard and Two Factor Authentication A standard password entered by the user, then authenticator app asks for confirmation. myC1rr0Password
Confirm in authenticator app when contacted

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